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Privacy Policy 

1. Who We Are

VALORY DESIGN STUDIO LTD (“we”, “us”, “our”) provides bespoke kitchen design, supply and installation services in the United Kingdom.

 

We are the data controller responsible for your personal data.

 

Contact details:

Email: info@valory.co.uk

Registered address: Hook, Hampshire, UK, RG279FW

Company number: 17056963

2. What Information We Collect

We may collect and process:

 

  • Name

  • Email address

  • Phone number

  • Property address

  • Project details (measurements, drawings, photos)

  • Communication records

  • Marketing preferences

 

​We also automatically collect limited technical data via cookies, such as IP address, browser type and usage data.

 

We do not collect sensitive personal data.

3. How We Use Your Information

We use your information to:

 

  • Respond to enquiries

  • Provide quotations and design services

  • Manage contracts and projects

  • Issue invoices and receive bank payments

  • Communicate about your project

  • Send marketing emails (if you opt in)

  • Improve our website and services

  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

 

  • Contract – to provide our services

  • Legitimate interest – to operate and improve our business

  • Consent – for email marketing and certain cookies

  • Legal obligation – for tax and accounting purposes

5. Sharing Your Information

We may share your data with:

 

  • Website hosting provider (Wix)

  • Email marketing platforms

  • Advertising platforms (Google, Meta/Facebook)

  • Accountants and professional advisers

  • Manufacturing or supply partners where required to complete your project

 

We do not sell your personal data.

6. Marketing

If you opt in, we may send you promotional emails.

You can unsubscribe at any time using the link in our emails or by contacting us.

 

We may use Facebook and Google advertising tools, including remarketing.

7. Data Retention

We retain personal data:

 

  • Project and contract records – up to 6 years (legal requirement)

  • Marketing data – until you withdraw consent

  • Enquiry data – up to 12 months if no contract is entered

8. Cookies

We use cookies for:

 

  • Website functionality

  • Analytics (Google Analytics)

  • Advertising and remarketing

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You can manage cookies via your browser settings.

For more details, see our Cookie Policy.

9. Your Rights

Under UK data protection law, you have the right to:

 

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

ICO website: https://www.ico.org.uk

10. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system can be guaranteed 100% secure.

11. Updates

We may update this policy from time to time. The latest version will always be published on our website.

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Last updated: 04/03/2026

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